# Njalla VPN reviews 2026: 3 experience reports from Trustpilot

What users report about Njalla VPN on app stores, Trustpilot and in communities: ratings per platform, praised and criticised topics and detailed experience reports quoted with the link to the original.

## Ratings on platforms

- Trustpilot: 1.7/5 (88 ratings, 1 Nov 2026)

**Criticised:** Account access (7), Support (4), Billing (2), Connection stability (2)

## Experience reports

Chosen by rule, never by hand: per platform at most 50 detailed reports of the last 12 months that describe a concrete experience, positive and negative in the ratio of the platform's stars. General praise or criticism without details is not shown. Short reviews are quoted in full, longer ones shortened to the passages with the experience (… marks cuts); the full review is behind the link.

### Trustpilot

Trustpilot: ratio as the stars there (14 % positive)

- 23 Sep 2026 · 1 of 5 stars · Negative: „…I registered a domain and a VPS with Njalla and paid in Monero. After just a few days, my domain's nameservers were silently reverted back to Njalla's defaults without any action on my part, my VPS was stopped, and I completely lost the ability to manage my own services.…“ (− Account access, − Connection stability) https://www.trustpilot.com/reviews/6ab3a5a8e39fc2e44efe6819
- 22 Sep 2026 · 1 of 5 stars · Negative: „…They took my money and 3 weeks later they said my account was suspended. New said why, after we ask why. Never refunded my money. They are the worst customer services around.“ (− Billing, − Support, − Account access) https://www.trustpilot.com/reviews/6ab2a476018fd2cab3e67967
- 8 Sep 2026 · 1 of 5 stars · Negative: „…I purchased 7 domains from them, and because there was a policy issue with just ONE domain, they suspended my ENTIRE account and took down all 7 domains. … Their support simply says "we suspend entire accounts", showing zero common sense or customer care.…“ (− Account access, − Support) https://www.trustpilot.com/reviews/6aa05ad9965d70c4530b3134

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- **Canonical URL:** https://cryptovpnss.com/en/njalla-vpn/reviews/
- **As of:** 2 Nov 2026
- **Data licence:** CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/)

Please cite: Source: cryptovpnss.com (cryptovss), as of 2 Nov 2026, https://cryptovpnss.com/en/njalla-vpn/reviews/