# PrivadoVPN reviews 2026: 34 experience reports from Trustpilot, Google Play and App Store

What users report about PrivadoVPN on app stores, Trustpilot and in communities: ratings per platform, praised and criticised topics and detailed experience reports quoted with the link to the original.

## Ratings on platforms

- App Store: 4/5 (744 ratings, 1 Nov 2026)
- Google Play: 3/5 (12100 ratings, 1 Nov 2026)
- Trustpilot: 4.1/5 (2438 ratings, 1 Nov 2026)

## Experience reports

Chosen by rule, never by hand: per platform at most 50 detailed reports of the last 12 months that describe a concrete experience, positive and negative in the ratio of the platform's stars. General praise or criticism without details is not shown. Short reviews are quoted in full, longer ones shortened to the passages with the experience (… marks cuts); the full review is behind the link.

### Trustpilot

Trustpilot: ratio as the stars there (74 % positive)

- 28 Oct 2026 · 5 of 5 stars · Positive: „…I subscribed with a special offer, and noticed that the auto-renewal was at a much steeper price. I reached out to the customer support to speak about that, and have quickly received a very friendly response. I now have a fair renewal price locked in and will happily stick with their service if things continue like that.…“ (+ Support, − Billing, + Overall impression) https://www.trustpilot.com/reviews/6ae22aa0c64a11761da63d04
- 21 Oct 2026 · 5 of 5 stars · Positive: „…Great and fast indepth support for a rather technical issue. Very helpful and clear communications to get the config issue resolved.…“ (+ Support) https://www.trustpilot.com/reviews/6ad881d7234088471d0d8fba
- 14 Oct 2026 · 5 of 5 stars · Positive: „…Great customer service with some billing confusion. PrivadoVPN responded quickly, provided a excellent solution with options. Rarely experience this type of personal service these days. I'm a happy customer and recommend PrivadoVPN.…“ (+ Support, − Billing) https://www.trustpilot.com/reviews/6acfed6b678c2532ae3942ac
- 9 Oct 2026 · 5 of 5 stars · Positive: „…Windscribe Free wouldn't let me watch ITV player in Germany; Privado did. Windscribe Free wouldn't let me torrent; Privado Free worked no problem. Minor buffering on streaming, but torrenting was speedy.…“ (+ Unblocking & censorship, + Speed, + Overall impression) https://www.trustpilot.com/reviews/6ac9326c5b8edd2eb1aa50e8
- 7 Oct 2026 · 5 of 5 stars · Positive: „…Forgot my password and username and was helped with the utmost patience and understanding.“ (+ Support) https://www.trustpilot.com/reviews/6ac5d7d693ce0d9f996136b7
- 7 Oct 2026 · 5 of 5 stars · Positive: „…All the people I dealt with were extremely friendly and most helpful. It was pleasure dealing with them. The outcome of all my questions was more than what I was expecting.…“ (+ Support) https://www.trustpilot.com/reviews/6ac6738c03dd919b754f3b2a
- 5 Oct 2026 · 5 of 5 stars · Positive: „…Privado provides great service, listens and resolves issues arise, and am please with their resolution! Renewed my subscription where as before I would have cancelled it!“ (+ Support, + Overall impression) https://www.trustpilot.com/reviews/6ac3baf23fe4efcbe123b1fb
- 19 Sep 2026 · 4 of 5 stars · Positive: „…Some VPNs don't connect at all, or causes web site to load slowly, but there are other servers to try. Generally works as advertised.“ (+ Overall impression, ○ Connection stability) https://www.trustpilot.com/reviews/6aaeeb1ddbdc546cac575e71
- 1 Sep 2026 · 5 of 5 stars · Positive: „…I gave Privado a chance in the past, but had to request a refund because it wasn't fully satisfying. I decided to give them another shot, and I see they've implemented everything that previously made me keep them on hold. First of all, they finally have a truly proper kill switch.…“ (+ Overall impression, + Speed, + Support) https://www.trustpilot.com/reviews/6a9679791f65df0300293b61
- 28 Aug 2026 · 1 of 5 stars · Negative: „…I installed their android app, signed up and verified. Then when I went to actually use the VPN, it never worked. Kept clicking on the connect button multiple times and waited patiently for it to connect. It never connected. I even closed and opened the app but that didn't work too. … Went to the settings in their android app, no "Delete Account" option.…“ (− Connection stability, − Overall impression, − Account access) https://www.trustpilot.com/reviews/6a91eb3c83dc8bfb8aae1408
- 27 Aug 2026 · 5 of 5 stars · Positive: „…Although the free plan has a limited data allowance, users still have access to a wide range of servers. I would appreciate it if the data limit were increased, perhaps to 20 GB, as the current allowance can run out quite quickly. … The customer service is also excellent. They were very helpful in resolving my issue and took the time to understand my concerns.…“ (+ Speed, + Support, + Availability) https://www.trustpilot.com/reviews/6a9033aa734ab1a82881fee8
- 26 Aug 2026 · 5 of 5 stars · Positive: „Had an unexpected autorenewal Had an unexpected autorenewal. They quickly offered a renewal price similar to original price. All done very efficiently.“ (+ Support, − Billing) https://www.trustpilot.com/reviews/6a8e9a783f1f08a63947c1ad
- 30 May 2026 · 1 of 5 stars · Negative: „…the bad point, when your plan nearly outdate, you will get email and warning your account will stop working if without renew plan. (meaning you can not use same account to use free plan) and they stop my account before the plan actually…“ (+ Speed, − Account access, + Fees) https://www.trustpilot.com/reviews/6a1b2c143bdbfe7205d17d75
- 28 Dec 2025 · 1 of 5 stars · Negative: „…Leider verbraucht die APP extrem viel Akku-Leistung und die Anwendungen sind sehr langsam. … Auf meine Frage, ob ich Geld aus meinen Jahresabo erstattet bekäme, da ich das VPN ja nicht vernünftig nutzen könne, wurde mir dieses versagt…“ (− Speed, − Billing, − Support) https://www.trustpilot.com/reviews/6950aa3ac46b96063bd53057
- 12 Nov 2025 · 1 of 5 stars · Negative: „…Oltre ad essere lentissima, se poi a un certo pt decidi di cancellare l'app , diventa impossibile. pur cancellandola dalle app installate, i file di sistema persistono sul pc e l'app ( che in teoria hai cancellato) tende a riavvirsi . L'app ha lo stesso comportamento di un trojan, l'unico rimedio è formattare il PC poichè non te ne liberi diversamente.…“ (− Overall impression, − Apps, − Speed) https://www.trustpilot.com/reviews/6914abfbac84ebfb4c8918b8

### Google Play

Google Play: ratio as the stars there (53 % positive)

- 15 Oct 2026 · 5 of 5 stars · Positive: „I used the app to make a quick purchase from another country, and everything worked perfectly. Thanks!!“ (+ Overall impression) https://play.google.com/store/apps/details?id=io.privado.android&gl=us&hl=en&reviewId=27831bf9-ef0d-4f70-8203-f390ee1ad81d
- 10 Oct 2026 · 1 of 5 stars · Negative: „Don't bother loading, free version doesn't work from Morocco to the UK - waste of time. was looking to buy a VPN to use on holidays, won't be using this one.“ (− Availability) https://play.google.com/store/apps/details?id=io.privado.android&gl=us&hl=en&reviewId=62871983-ea11-4f56-b372-801b2cffdc39
- 9 Oct 2026 · 1 of 5 stars · Negative: „…Now, it's time to renew and there is no way to actually pay. I can't update card info. I can't add a card. The entire payment section won't open, in the app or on their site. Customer service is not helping.“ (− Billing, − Support, + Overall impression) https://play.google.com/store/apps/details?id=io.privado.android&gl=us&hl=en&reviewId=36c437e4-90b7-45ab-8cab-983d5c06e483
- 2 Oct 2026 · 3 of 5 stars · Neutral: „Connection experience is great! But there something I wanted to share as it happened to me with my previous phone as well, I thought it was an isolated case but it's not, high CPU usage warning is popping up. I'd appreciate if you could fix this and add it to your quality check.“ (− Apps, + Connection stability) https://play.google.com/store/apps/details?id=io.privado.android&gl=us&hl=en&reviewId=8a7ac59e-4fdb-4b2e-883b-64540c2f7e06
- 25 Sep 2026 · 1 of 5 stars · Negative: „Feels like scam. Most locations that you choose, like Turkey, Greece, Ireland, Riga, etc. actually connect you for Netherlands despite having fancy country flags. This makes the app useless since you can't really use it to check service availability. False advertising, not recommended. I'm on Premium plan, BTW.“ (− Overall impression) https://play.google.com/store/apps/details?id=io.privado.android&gl=us&hl=en&reviewId=fb48b4e4-1bb2-4341-a2ea-a60974d79923
- 24 Jul 2026 · 4 of 5 stars · Positive: „Good VPN so far, but app needs polishing. The price is excellent, however I am missing one feature from previous providers, which is the ability to disable the VPN when on mobile data automatically via the app.“ (+ Fees, − Apps) https://play.google.com/store/apps/details?id=io.privado.android&gl=us&hl=en&reviewId=e02158ba-d1f4-4d04-8eab-f192aad566a0
- 11 Jul 2026 · 5 of 5 stars · Positive: „…Bissel lesen, bissel schauen, dann klappt es wieder. Hab es auch geschafft und bin kein Raketenwissenschaftler. App tut was sie soll. Für meine Zwecke absolut OK, Wertung subjektiv für mich top.“ (+ Apps, + Overall impression) https://play.google.com/store/apps/details?id=io.privado.android&gl=de&hl=de&reviewId=d73f22c9-300e-4dc6-9bd3-a99bee2af5f1
- 19 Jun 2026 · 5 of 5 stars · Positive: „Ich finde es wirklich sehr gut weil ich ein Angebot bekommen habe für 15 Monate habe ich nur 20 Euro gezahlt und es läuft auch flüssig es ist aufjedenfall empfehlenswert…“ (+ Overall impression, + Fees, + Connection stability) https://play.google.com/store/apps/details?id=io.privado.android&gl=de&hl=de&reviewId=ea800e28-8db1-4a85-ac7b-2b708d041a21
- 15 Jun 2026 · 2 of 5 stars · Negative: „Leider zählt die App das 10GB Freivolumen völlig falsch. Es wird viel zu früh beendet und gefordert, auf die kostenpflichtige Variante umzustellen. Die Einwahl klappt nicht zuverlässig, oft waren mehrere Versuche erforderlich. Hier besteht dringender Handlungsbedarf“ (− Overall impression, − Connection stability) https://play.google.com/store/apps/details?id=io.privado.android&gl=de&hl=de&reviewId=1d485d2c-448d-4ca8-a6f6-f4f75ff03bdc
- 19 May 2026 · 1 of 5 stars · Negative: „…Anfangs funktionierte die App noch aber jetzt ist sie vollkommen nutzlos geworden. Neuinstallation etc. waren ebenfalls umsonst.“ (− Apps, − Account access) https://play.google.com/store/apps/details?id=io.privado.android&gl=de&hl=de&reviewId=ee8cfa0d-736c-4e10-8288-0222ff38b6bd
- 1 Apr 2026 · 5 of 5 stars · Positive: „funciona muy bien, pero lo que mas quiero destacar es que cuando necesite usar el soporte por un problema me respondieron rápido y me solucionaron el problema. eso lo valoro mucho“ (+ Support, + Overall impression) https://play.google.com/store/apps/details?id=io.privado.android&gl=es&hl=es&reviewId=04a26010-7a1b-4760-b922-af8218041a9f

### App Store

App Store: ratio as the stars there (72 % positive)

- 7 Oct 2026 · 1 of 5 stars · Negative: „…First I paid and I was still under free subscription . Then started to turn on without my knowledge, and then when I canceled the subscription they stop the servicios even though the payment went thru at the beginning of the month .“ (− Billing, − Overall impression) https://apps.apple.com/us/app/id1498920805?see-all=reviews
- 4 Oct 2026 · 4 of 5 stars · Positive: „Needs internet to even open app. Why the app doesn't even open without internet and it always shows login screen when there is no internet.“ (− Apps) https://apps.apple.com/us/app/id1498920805?see-all=reviews
- 23 Sep 2026 · 1 of 5 stars · Negative: „…Doesn’t bypass vpn blocking in cafes etc, (yes I have adjusted the settings appropriately) sometimes won’t disconnect or just switches off without any indication leaving you unprotected.…“ (− Connection stability, − Unblocking & censorship) https://apps.apple.com/gb/app/id1498920805?see-all=reviews
- 17 Sep 2026 · 3 of 5 stars · Neutral: „Delayed Connections Overall the sale price was much lower than competitors. Achieving a connection takes time. Doesn’t connect automatically without delays. Locked out of sites like YouTube when using the two functioning protocols, OpenVPN and IKEv2, both of which usually interact with most websites consistently. Customer service is responsive. The interface is intuitive.“ (+ Support, − Unblocking & censorship, − Connection stability, + Apps, − Speed, + Overall impression) https://apps.apple.com/us/app/id1498920805?see-all=reviews
- 2 Jun 2026 · 4 of 5 stars · Positive: „Why? Why does the VPN toggle itself on ALL THE TIME!? It wastes itself every day so I have to delete it and redownload it when I want it.“ (− Apps) https://apps.apple.com/us/app/id1498920805?see-all=reviews
- 31 May 2026 · 4 of 5 stars · Positive: „Good app, one flaw The app has been good to me for my usage, the only flaw is that sometimes connection speed is slow or it takes up to a minute, but it’s bearable“ (+ Overall impression, − Speed) https://apps.apple.com/us/app/id1498920805?see-all=reviews
- 19 May 2026 · 4 of 5 stars · Positive: „…Used to be the best option for travelling, paid was great but now it doesn’t work in china and other areas for some reason. App launches but doesn’t work after they ban the ip that privado use or something“ (− Availability, + Overall impression) https://apps.apple.com/gb/app/id1498920805?see-all=reviews
- 4 Dec 2025 · 4 of 5 stars · Positive: „…There are times where if you try to connect, your signal gets cut off and there’s no way to get back in to disconnect because you have to log in but it says the connection has timed out. This means that you have to delete the app just to stop this from happening.…“ (− Apps, − Connection stability) https://apps.apple.com/us/app/privadovpn-fast-vpn-and-proxy/id1498920805?see-all=reviews#review-13472877019-title

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- **As of:** 2 Nov 2026
- **Data licence:** CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/)

Please cite: Source: cryptovpnss.com (cryptovss), as of 2 Nov 2026, https://cryptovpnss.com/en/privadovpn/reviews/