# VPNSecure reviews 2026: 7 experience reports from Trustpilot and App Store

What users report about VPNSecure on app stores, Trustpilot and in communities: ratings per platform, praised and criticised topics and detailed experience reports quoted with the link to the original.

## Ratings on platforms

- App Store: 1.9/5 (17 ratings, 31 Oct 2026)
- Google Play: 3/5 (17 ratings, 31 Oct 2026)
- Trustpilot: 1.2/5 (732 ratings, 31 Oct 2026)

**Criticised:** Account access (1), Apps (1), Billing (1), Support (1)

## Experience reports

Chosen by rule, never by hand: per platform at most 50 detailed reports of the last 12 months that describe a concrete experience, positive and negative in the ratio of the platform's stars. General praise or criticism without details is not shown. Short reviews are quoted in full, longer ones shortened to the passages with the experience (… marks cuts); the full review is behind the link.

### Trustpilot

Trustpilot: ratio as the stars there (9 % positive)

- 22 Oct 2026 · 1 of 5 stars · Negative: „…has been hacked for years and the email address of the account was changed, i have been trying to contact the support but they never get back to me…“ (− Support, − Account access) https://www.trustpilot.com/reviews/6ada027215d80c39d1d67f48
- 2 Jun 2026 · 1 of 5 stars · Negative: „…Now in 2026, I logged in, expecting my paid account, and log in successfully. But am getting a no authorization when connecting. Only to see that my account on the site shows no active sub. And online details show the company decided to cancel all lifetime accounts.…“ (− Account access, − Billing) https://www.trustpilot.com/reviews/6a1ec73f62728b34120f1e65
- 15 May 2026 · 1 of 5 stars · Negative: „…They chose to cancel subscription plans they didn't like, from their side without offering any form of compensation (other than some "new good deals" which they will probably cancel just as well if they decide they do not like it)…“ (− Billing, − Overall impression, − Speed) https://www.trustpilot.com/reviews/6a07044100f1757f0fed7c28
- 13 Feb 2026 · 1 of 5 stars · Negative: „…The first issue I encountered was the poor quality of the servers. Connections were unstable, with frequent drops, and speeds were significantly slower compared to other VPN services I’ve tried. At times browsing became frustratingly slow, and latency was high even when connecting to geographically nearby servers.…“ (− Speed, − Connection stability, − Support) https://www.trustpilot.com/reviews/698f05a50b977c2bf5c3810f

### App Store

App Store: ratio as the stars there (22 % positive)

- 3 Sep 2026 · 1 of 5 stars · Negative: „Still buggy and crash out Having just updated to your new 7.1.0 whenever you go into settings, connection profile etc and select something the app crashes, literally completely thrown out. Does it repeatedly, not what I was expecting from a new update.“ (− Apps) https://apps.apple.com/gb/app/id945570678?see-all=reviews
- 15 Apr 2026 · 5 of 5 stars · Positive: „New servers are fast I’ve been using their services for a few years now and considered stopping when the troubles with lifetime user came, but I’m happy I stayed, now their customer support is quick and effective and the servers are faster than ever!“ (+ Speed, + Support) https://apps.apple.com/us/app/id945570678?see-all=reviews
- 30 Jan 2026 · 1 of 5 stars · Negative: „…Bought a lifetimeSubscription, then they cancelled the lifetimeSubscriptions. Company was all ready not good. Use a real company which this one is not.“ (− Overall impression, − Billing) https://apps.apple.com/us/app/id945570678?see-all=reviews

---

- **Canonical URL:** https://cryptovpnss.com/en/vpnsecure/reviews/
- **As of:** 2 Nov 2026
- **Data licence:** CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/)

Please cite: Source: cryptovpnss.com (cryptovss), as of 2 Nov 2026, https://cryptovpnss.com/en/vpnsecure/reviews/