Reviews
FastestVPN reviews 2026: 13 experience reports from Trustpilot and App Store
What users report about FastestVPN on app stores, Trustpilot and in communities: ratings per platform, praised and criticised topics and detailed experience reports quoted with the link to the original.
Ratings on platforms
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App Store
2.9/ 5
458 ratings · 31 Oct 2026
- 5
- 40 %
- 4
- 5 %
- 3
- 4 %
- 2
- 6 %
- 1
- 45 %
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Google Play
2.1/ 5
3.440 ratings · 31 Oct 2026
- 5
- 19 %
- 4
- 8 %
- 3
- 4 %
- 2
- 8 %
- 1
- 61 %
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Trustpilot
4.1/ 5
774 ratings · 31 Oct 2026
- 5
- 66 %
- 4
- 8 %
- 3
- 2 %
- 2
- 3 %
- 1
- 21 %
Ratings on platforms are not representative and sometimes manipulated; they never count as evidence for facts. People mostly write when something goes wrong: hardly anyone posts “KYC was easy and worked right away”, but ten users with verification problems do, often because a step was missed. So we never weigh criticism on its own, only against other offers in the same category. Only the average ratings on App Store, Google Play and Trustpilot count towards our score, damped and compared within the category. Single reports and community posts do not, so the score cannot be swayed by bought reviews.
Praised
- + Support4 authors in 90 days
- + Fees3 authors in 90 days
- + Connection stability1 author in 90 days
- + Speed1 author in 90 days
Criticised
- − Connection stability5 authors in 90 days
- − Support5 authors in 90 days
- − Account access4 authors in 90 days
- − Availability4 authors in 90 days
- − Speed3 authors in 90 days
Distinct authors in 90 days. Happy users mostly praise in general terms, unhappy ones name details, so single topics collect more criticism.
- Country blocks: 1 author in 90 days
- Fee changes: 1 author in 90 days
Experience reports
Chosen by rule, never by hand: per platform at most 50 detailed reports of the last 12 months that describe a concrete experience, positive and negative in the ratio of the platform's stars. General praise or criticism without details is not shown. Short reviews are quoted in full, longer ones shortened to the passages with the experience (… marks cuts); the full review is behind the link.
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Trustpilot 5 of 5 stars · Excerpt „…Today customer support helped me a lot, so I'm happy.…“ + Support + Overall impression − Connection stability + Speed ○ Apps
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Trustpilot 4 of 5 stars · Excerpt „…FastestVPN have earlier removed VPN protocols from the lifetime subscription and demanded further payment to get back functionality and even lied about it, so making Wireguard available was a big improvement for both security and stability. … FastestVPN suddenly went from hoplessly unstable to relatively stable.…“ + Connection stability + Overall impression − Fees
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Trustpilot 1 of 5 stars · Excerpt „…Reportei ao suporte que o servidor da Austrália, tanto o de streaming quanto o padrão, estava com o IP bloqueado pelo Disney+, e eles simplesmente deletaram a minha conta.“ − Account access − Overall impression − Support − Availability
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App Store 5 of 5 stars „Been using for more than 2 years No complaints with the app. Support was always helpful.“ + Support + Apps
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Trustpilot 5 of 5 stars · Excerpt „…Always there to help when i hit any issues and pretty reliable so far. I have been using it for the last 5 years.“ + Overall impression + Support + Connection stability
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Trustpilot 5 of 5 stars · Excerpt „…Purchased a lifetime subscription during Black Friday. + Excellent spread and selection of VPN servers + Google TV Android app + Concurrent multiple users and devices - Streaming services from India to EU results in very slow speeds. But liveable for the price.“ − Speed + Availability + Apps ○ Overall impression
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Trustpilot 5 of 5 stars · Excerpt „…was very patient with me as I am new to using VPN service and got me reconnected to my server and helped me understand how to manage my VPN network better. Very much appreciated.“ + Support
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Trustpilot 5 of 5 stars · Excerpt „…I had a weird issue with gluetun failing authentication after a dockerhost reboot. … Whatever he did fixed the authentication failure.. I don't think it took more than 2 minutes after finally chatting in with FastestVPN support to get gluetun back up and running.“ + Support
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Trustpilot 5 of 5 stars · Excerpt „…on some frustrating website-related issues. … took the time to really dig into the problem, understand the root cause, and walk me through the resolution — saving me a tremendous amount of time and hassle.…“ + Support
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App Store 1 of 5 stars „This app is no longer working in ios Could not able to login using this app. New app version should be released.“ − Account access − Apps − Overall impression
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Trustpilot 1 of 5 stars · Excerpt „…l'application indiquait qu'elle était connectée mais c'était faux (vous imaginez les conséquences possibles en P2P) ! Un changement de version a corrigé ce problème…“ − Connection stability − Unblocking & censorship
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Trustpilot 1 of 5 stars · Excerpt „…Well I can't download the. New app from.anywhere and even tried on the fastest VPN website yesterday I was given an outdated app told me I should not have used it as it's outdated but they fastest VPN they were the ones who.sent me it…“ − Support − Apps
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App Store 1 of 5 stars · Excerpt „…Purchase the lifetime subscription, but can’t use it within mainland China. … Then I reply says can’t use it, then never responded me again!…“ − Availability − Support
- No reports for this selection.
- Trustpilot: ratio as the stars there (74 % positive)
- App Store: ratio as the stars there (45 % positive)