Reviews
ZoogVPN reviews 2026: 21 experience reports from App Store, Google Play and Trustpilot
What users report about ZoogVPN on app stores, Trustpilot and in communities: ratings per platform, praised and criticised topics and detailed experience reports quoted with the link to the original.
Ratings on platforms
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App Store
4.7/ 5
4.200 ratings · 31 Oct 2026
- 5
- 83 %
- 4
- 9 %
- 3
- 3 %
- 2
- 1 %
- 1
- 4 %
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Google Play
4.1/ 5
71.900 ratings · 31 Oct 2026
- 5
- 67 %
- 4
- 9 %
- 3
- 5 %
- 2
- 3 %
- 1
- 15 %
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Trustpilot
4.2/ 5
190 ratings · 31 Oct 2026
- 5
- 79 %
- 4
- 8 %
- 3
- 2 %
- 2
- 3 %
- 1
- 8 %
Ratings on platforms are not representative and sometimes manipulated; they never count as evidence for facts. People mostly write when something goes wrong: hardly anyone posts “KYC was easy and worked right away”, but ten users with verification problems do, often because a step was missed. So we never weigh criticism on its own, only against other offers in the same category. Only the average ratings on App Store, Google Play and Trustpilot count towards our score, damped and compared within the category. Single reports and community posts do not, so the score cannot be swayed by bought reviews.
Praised
- + Apps3 authors in 90 days
- + Fees2 authors in 90 days
- + Connection stability1 author in 90 days
- + Speed1 author in 90 days
- + Support1 author in 90 days
Criticised
- − Connection stability2 authors in 90 days
- − Speed2 authors in 90 days
Distinct authors in 90 days. Happy users mostly praise in general terms, unhappy ones name details, so single topics collect more criticism.
Experience reports
Chosen by rule, never by hand: per platform at most 50 detailed reports of the last 12 months that describe a concrete experience, positive and negative in the ratio of the platform's stars. General praise or criticism without details is not shown. Short reviews are quoted in full, longer ones shortened to the passages with the experience (… marks cuts); the full review is behind the link.
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App Store 5 of 5 stars · Excerpt „…Ver en la isla dinámica que la VPN esta activa es muy útil para no olvidarse y gastar batería. Y la opción de apaisado en el iPad muy cómoda.…“ + Apps
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Google Play 5 of 5 stars „I had a lot of manual work to keep the application connected and allowing downloads on my mobile: I assigned 1 star because I couldn't assign less. Zoog support helped 'real time' to solve the issue: well done. 3 stars now! My pc finally is also working properly … Finally! Good job guys! It took some time and patience both sides.“ + Support − Connection stability
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App Store 5 of 5 stars „Good vpn with clear interface Easy to install . Workes well in Russia“ + Apps + Unblocking & censorship
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App Store 5 of 5 stars „Super Schnelles Feedback bzw. Hilfe bei Problemen per Mail“ + Support
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App Store 5 of 5 stars · Excerpt „…After trying several VPN apps that just couldn't cut it, I found this one delivering consistent reliability. Unlike others that crashed or slowed down, this app runs smoothly on both my phone and laptop without hogging storage or battery life.…“ + Connection stability + Apps
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App Store 4 of 5 stars „Works for China It can be very slow sometimes but works really well especially in China where you can access other media fairly quickly. I can also share an account with multiple devices“ + Unblocking & censorship − Speed
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Google Play 1 of 5 stars · Excerpt „…I repeatedly told them that this software’s membership severely slowed down my internet speed and interfered with my other normal network usage. I communicated with them for a long time, yet all I got were robotic, template replies, and they still refused to process my refund.…“ − Billing − Support − Speed
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App Store 5 of 5 stars „One of the best and most needed services in Closed Countries! Though this app has far fewer reviews and is a relative newcomer compared to other VPNs - this is one of the fastest VPNs I have used in the 5 or so I have tried. Very safe and reliable and gives you the fastest location for safe internet in restricted countries! I would recommend Zoog!“ + Unblocking & censorship + Speed + Connection stability
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Google Play 5 of 5 stars · Excerpt „Been using Zoog VPN for a month now and it's solid. Connection is stable, no random drops like my previous VPN. Speed is good enough for streaming and browsing without annoying buffering. The USA servers work perfectly for accessing geo-blocked content.…“ + Unblocking & censorship + Connection stability + Apps + Speed
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App Store 5 of 5 stars „Funziona benissimo VPN eccellente da usare in Cina . Penso sia la migliore. La consiglio a chi deve viaggiare in Cina“ + Unblocking & censorship + Overall impression
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App Store 5 of 5 stars „China VPN Funktioniert in China. Bessere habe ich bisher nicht finden können, selbst die einen bekannten Namen haben.“ + Unblocking & censorship
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Google Play 5 of 5 stars „It's a great app with the intuitive interface and a 170 locations selection. The connection speed and stability is good, but you need to be aware of your network restrictions of the VPN usage. If there none, this VPN works for sure“ + Apps + Connection stability + Speed + Availability ○ Unblocking & censorship
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App Store 1 of 5 stars · Excerpt „…and it can’t be refunded even if you buy it on the same day. If you apply for a refund the next day, it will not be refunded to you.…“ − Billing − Unblocking & censorship − Connection stability
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Google Play 5 of 5 stars · Excerpt „…The earlier services I used often faltered during peak times, making my online experience frustrating. In contrast, this one offers a consistent connection, allowing me to access my favorite streaming content without interruption.…“ + Speed + Connection stability + Unblocking & censorship
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Trustpilot 5 of 5 stars · Excerpt „…Однажды столкнулся с тем что впн не работал, но служба поддержки даже ночью откликнулась на мою просьбу и все помогли настроить.…“ + Support + Overall impression + Unblocking & censorship − Connection stability
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Trustpilot 5 of 5 stars · Excerpt „…Many of the VPN that I have been using can’t connect well in China. ZoogVPN has got no such issue, in fact it connects within seconds. Also need to thanks ZoogVPN for its stable connection without frequent drop in connectivity..…“ + Unblocking & censorship + Speed + Connection stability
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Trustpilot 5 of 5 stars · Excerpt „…This app works pretty well. It’s stable in daily use with no crashes, and the overall performance is smooth enough for regular needs.“ + Connection stability + Overall impression
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Trustpilot 5 of 5 stars · Excerpt „…I've been using the program for about 2 months and I think it's the best of its kind. Stable communication, high-grade network security, easy setup, and constant technical support are the main advantages.…“ + Support + Connection stability + Apps
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App Store 5 of 5 stars · Excerpt „…In Settings > VPN > Personal VPN > ZoogVPN > Info Icon, the ‘connect on demand’ setting is the best method to keep a stable connection to the server that auto re-connects whenever the connection drops.The ZoogVPN app settings to auto start and connect don’t work as well.Another bonus is that the ZoogVPN service is one of the better ones when it comes to movie streaming.“ + Connection stability − Apps + Unblocking & censorship
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App Store 5 of 5 stars „Easy and effective I’ve used this product for years and its only gotten better. When this subscription is up I will continue to renew. I highly recommend although I wish it was better/easier for apple laptops. But for Phone alone, well worth it.“ + Overall impression − Apps
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Trustpilot 1 of 5 stars · Excerpt „…My experience is that the internet speed is terrible, it frequently disconnects for no apparent reason, it often can't connect, and sometimes it connects but can't access the internet.…“ − Speed − Connection stability − Overall impression − Support
- No reports for this selection.
- App Store: ratio as the stars there (92 % positive)
- Google Play: ratio as the stars there (83 % positive)
- Trustpilot: ratio as the stars there (87 % positive)